Product info
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Are your pills brand-name medicines?
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No, all the medications we
offer on this site are generic only. The pills are not a version, copy or counterfeit of any patented product.
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What's the difference between a generic
and brand-name drug?
Not much, except for name and price. A generic drug is called by its chemical name;
a manufacturer assigns a brand name. The products have the same ingredients.
Standard practice and most state laws require
that a generic drug be generically equivalent to its brand-name counterpart. That is, it must have the same active ingredients,
strength, and dosage form - pill, liquid, or injection. The generic drug also must be therapeutically equivalent - it must
be the same chemically and have the same medical effect.
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Why are generic medicines so cheap?
The principal reason for the reduced cost of generic medicines is that these
are manufactured by pharmaceutical companies, often located in India, which do not invest in research and development into
new drugs, they only copy the designs of existing drugs. These companies also do not pay for television or radio advertising;
the drugs they are selling have been on the market for usually a decade or more and do not need additional advertising.
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Why do the pills I've
received from you look different from the brand name ones in shape and in color? The name printed on the pills is also not
the branded one.
To produce the generic medicines we use exactly the same active ingredients as
the brand companies. However, the manufacturers of generic drugs are not allowed to use the brand names as in this case they
will be accused of product copyright infringement. The appearance of the medications should also be treated as the intellectual
property of the brand manufacturer thus we had to change the shape and the color of the generic pills as well.
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Are the pills you sell FDA approved?
The medications are manufactured in India by an Indian state licensed, Indian
FDA approved company. Each of the products have been issued with a Certificate of Analysis obtained from the manufacturer's
laboratory and fully adheres to the Indian law.
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Do I need to have a prescription from
a doctor to purchase from you?
No, we do not require any prescription for placing an order with us. However,
we strongly recommend you to consult your doctor before ordering to be sure that you can actually take your desired medications.
Shipping and Ordering
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Where do the pills come from?The pills are produced and shipped directly from India.
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How do you send orders? What kind of
packages do you use?
Orders are sent in discreet packages that look like ordinary mail. You will not
have to sign for the receipt of the package, it will be left in your PO box or letter box. You can specify a different mailing
address to that of your registered visa card. Your anonymity is our primary concern: we never specify the content of the envelope.
Nobody will ever know what is in there until the envelope is opened. Large orders may need to be divided into portions and
sent in several envelopes. All products are sent in their original blister proof packaging direct from the supplier. Manufacture
and expiry dates are also printed on the products.
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Do you offer world wide shipping?
Yes, we do. We can ship orders to any country in the world.
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What shipping methods are available?Standard airmail.
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What are the shipping rates and delivery
time?
Standard airmail service:
The dead-line for delivery is 4 weeks from dispatch date. Receipt of orders is between
2 - 4 weeks.
Rates:
All orders cost a flat fee of $10 regardless of how many products are ordered.
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What am I to do if the package is damaged
when I receive it or if it is missing?
In this case you are to contact our support team and notify us of the problem.
We will either resend the package or refund your payment. See Our Policies section above.
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How will my personal information be
used?
While placing your order we require your credit card information to process the transaction
itself, your shipping address to send the order to and your e-mail address and telephone number in case we will need to contact
you concerning your order. Our customers' privacy is our primary concern. No third parties will ever have any access
to your personal information, no promotional phone calls or e-mails will be sent by us. You may be contacted by telephone
in the following cases:
Our security department may give you a call to confirm your order
Our support team may contact you in case some problem with the delivery occurs
Please make sure you give us a correct e-mail address as we will need to send you
the order confirmation message which will include all the details of your order and the dispatch notification message (as
soon as the order is sent out) and provide the approximate delivery date.
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Is Our Checkout page secure?Your credit card information is safely sent via SSL (secure socket layer) encryption on our secure shopping cart page provided by FastHosts. You are on a "secure" web page if there is a picture of a lock on the bottom right of the browser screen (Internet Explorer). You can also tell that you are on a secure web page if the URL ishttps:// instead of http://
Secure web pages are used when sending sensitive information over the internet , such as credit or Debit card information when purchasing goods and services. This page is SSL ‘Padlock’ secure.
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What payment options do you have?At the moment we have the following payment methods:
Credit card payments (we accept Visa Credit/Debit cards only including Visa gift cards available at
www.giftcards.com - USA)
Do you accept Mastercards?
No, unfortunately we do not accept Mastercards.
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Do you have an overnight delivery option?
Unfortunately, we do not have the overnight delivery option. We only use standard
air mail.
The products are shipped from India thus the orders have to pass two customs checking
procedures and cannot be delivered overnight.